This privacy policy describes how Taittinger CCVC collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and the guidelines of the CNIL (French Data Protection Authority).

Data Collecte

Taittinger CCVC only collects data that is strictly necessary, including:

identification information (first name, last name, email, phone number, country of residence, age)
browsing data (cookies, IP address, device type)
information related to bookings or potential purchases

Required fields are marked with an asterisk (*). Without this information, your request cannot be processed.

Purpose of Processin

Your data may be used for the following purposes:

to manage your bookings, purchases, or information requests
to personalise your experience and our communications
to analyse website traffic and improve our services
to send commercial communications, subject to your explicit consent

Data Retention

Data is kept for a period appropriate to the purpose of processing, after which it is deleted or anonymised.

Data used for marketing purposes is not retained for more than 3 years after your last contact.

Recipients and Data Transfers

Your data is accessible only to authorised departments within Taittinger CCVC and to technical service providers bound by a confidentiality obligation.
No transfers outside the European Union are carried out without appropriate safeguards in accordance with the GDPR.

Your Rights

You have the following rights at any time:

access, rectification, erasure, restriction, and portability of your data
objection to processing or direct marketing
definition of post-mortem data handling instructions

To exercise your rights:Taittinger CCVC – Marketing & Communications Department9, place Saint-Nicaise – 51100 Reims,
Francecontactus@taittinger.fr

You may also unsubscribe at any time via the links provided in our emails.

Data Security

Taittinger CCVC implements appropriate physical and technical security measures to protect your data.

However, despite our best efforts, no system can guarantee absolute security on the Internet.

Cookie Management

When you first visit the Site, a banner allows you to manage your cookie preferences (accept, refuse, customise).

Types of Cookies Used

Essential cookies: enable the Site to function (login, security, basket, session)
Statistical cookies: used to analyse traffic and usage of the Site
Personalisation/advertising cookies: placed only with your consent
Cookies are stored for a maximum of 13 months from the date they are set.

You may update your preferences at any time via the cookie management centre or your browser settings.

Protection of Minors

The Site is not intended for individuals who have not reached the legal drinking age in their country of residence.

Taittinger CCVC does not knowingly collect or store personal data relating to such individuals.

Changes to the Policy

Taittinger CCVC may update this policy at any time. Any significant changes will be communicated via the Site or by email.

Agents

Contact a Taittinger agent